Skip to Content (custom)

    During Your Stay

    Orientation

    At Mission Behavioral Health, we value each individual and are committed to understanding your story and helping you achieve wellness. We understand that being admitted to a hospital can be daunting and scary. Our staff empathize with this and strive to ensure you feel comfortable throughout your stay. For safety reasons, our doors remain locked, particularly to safeguard patients experiencing confusion or wandering tendencies.

    Our unit specializes in providing acute psychiatric care for senior adults. We believe seniors deserve individualized care, which is why our secure environment is staffed by a dedicated team including psychiatrists, mental health technicians, nurses, nurse practitioners, nursing assistants, social workers, therapists and recreational therapists. Upon arrival, we will introduce you to our friendly and experienced staff, who are eager to assist you with the challenges that led to hospitalization. Our rooms are semi-private, and you will have a roommate.

    We operate under the belief that aging does not prohibit learning and growth. Our goal is to help you feel valued and engaged within our community, empowering you to make the most of each day. As each patient is unique, your treatment program will be tailored to match your unique strengths, challenges, abilities and needs.

    In our commitment to meeting your needs, we strive to create a comfortable atmosphere for all our patients. We encourage you to wear your own clothing and join fellow patients during meals, fostering a sense of camaraderie and offering opportunities for mutual support and learning. According to the Patient Self-Determination Act, you and/or your Guardian/Power of Attorney (POA) have the right to participate in decisions about your treatment, free from any bias or influence from the hospital. Whether or not you have an advance directive will not affect your access to treatment, services or care.

    Visitation Guidelines

    Visitors must be approved by you or your POA/Guardian in order to be added to your visitor list. Without prior approval, we will not confirm your status as a patient, even over the phone. Visitors are expected to uphold the patient confidentiality of those they see or meet.

    Visitation Hours:

    Tuesday and Thursday: 2:00 PM - 4:00 PM
    Saturday, Sunday and Holidays: 1:00 PM - 3:00 PM

    ADDITIONAL ARRANGEMENTS MAY BE MADE UPON REQUEST

    Note: Visiting hours are subject to change in relation to safety precautions related to illness. Please see postings on unit for the most up-to-date information. 

    Visiting Holidays Include:

    • New Year's Day
    • Memorial Day
    • Independence Day
    • Labor Day
    • Thanksgiving Day
    • Christmas Day

    Visitation Procedure:

    All visits must take place in designated visiting areas where they can be supervised by staff.

    Visitors are required to empty their pockets and lock up all belongings prior to entering the unit including purses, bags, cell phones, wallet, keys, smart watches (anything that can compromise the privacy and wellbeing of our patients), etc.

    Any item brought by visitors must be searched and inventoried before they are given to the patient.

    Any visitor bringing or providing contraband on the unit may be restricted from future visits.

    Patients and visitors must demonstrate appropriate boundaries and be respectful of others.

    Mission Behavioral Health Hospital values the care partners of our clients. Visitors are asked to arrive 15 minutes prior to the visitation to check in. We respect patient’s privacy, so we restrict visitation to those listed on the patient’s visitor/phone list.

    Patient safety is our primary concern. Please do not give patients: medication, cigarettes, lighting materials, sharp objects, glass items, plastic bags, or safety razors.

    The number of visitors allowed is two but may be subject to change based on any illness status of unit milieu.

    Visitors must be at least 18 years old.

    Clergy, court representatives and attorneys have unrestricted visiting hours and may visit at any time.

    Phone Call Guidelines

    You are permitted to make and receive phone calls during specified hours. Calls from your guardian, POA, attorney or clergy are allowed at any time. Please note that staff may request you to conclude your call if it is deemed inappropriate.

    Mail Guidelines

    The duration of your stay may not allow for sending or receiving mail. Nonetheless, incoming mail is distributed daily. To ensure safety, all mail will be opened in our staff's presence to screen for dangerous or prohibited items. Outgoing letters are collected for mailing from the Nurses’ Station every day.

    Laundry Guidelines

    Please inform the nursing staff for assistance if clothing requires laundering.

    Relaxation Time Guidelines

    Mission Behavioral Health understands the importance of downtime for patients. To facilitate this, please adhere to the following guidelines:

    • Television may be used during leisure hours.
    • Staff will select television programs. Patients may watch movies rated "G," "PG" and "PG-13" only (no "R" rated movies are allowed), and TV shows rated anything except TV-MA.
    • Mission Behavioral Health will provide the movies available for patient viewing.
    • Patients and their families are not allowed to bring MP3 players, tablets or hand-held game systems.